Cruise America Reviews & Buyer Experiences

Cruise America is a leading RV rental company in North America, known for providing accessible and flexible travel experiences through recreational vehicle rentals. The brand serves a broad range of customers looking to explore the continent with the convenience of a mobile home, supported by an extensive network of rental locations.

The company specializes in offering a variety of RV models designed for comfort and ease of use across numerous destinations. Cruise America’s platform focuses on streamlining the reservation and rental process while supporting renters with knowledgeable staff and customer service. With a footprint of over 130 locations, the brand emphasizes convenience and widespread availability for travelers seeking road adventures.

• Extensive network of rental locations across North America
• Wide selection of recreational vehicle options
• Experienced and helpful customer service team
• User-friendly reservation and pickup process
• Support for flexible and adventurous travel experiences

The 30’ Large is Cruise America's largest Class C motorhome, designed with a walk-through layout and suitable for families. It comfortably accommodates up to 7 people, making it suitable for extended trips.

This motorhome is built on a Ford V-10 chassis featuring automatic transmission, power steering, and cruise control for ease of driving. It includes practical features such as a generator, air conditioning, and multiple sleeping areas to enhance convenience and comfort.

Specifications include: a 55-gallon fuel tank, 40-gallon fresh water capacity, and 25-gallon sewage tank. Sleeping arrangements consist of a cab-over bed, dinette bed, rear bed, and couch beds. Pricing information is not provided in the source.

Cruise America 30’ Large

Price $114 • cruiseamerica.com

RENT NOW

The 25’ Standard RV is a traditional and economical motorhome designed for families or groups of up to five. It offers a balance of convenience with essential amenities to support comfortable travel experiences.

This model includes features such as air conditioning, cruise control, and a generator, allowing users to enjoy a practical and reliable RV environment. It is comparable to larger models in terms of key functionalities.

Details regarding specifications and pricing are not provided in the available sources, so potential renters may need to seek additional information to make informed decisions.

Cruise America 25’ Standard

Price $104 • cruiseamerica.com

RENT NOW

The 21’ Compact RV is designed to accommodate up to 4 people, making it suitable for smaller groups or couples. It offers a more maneuverable and manageable motorhome option for travelers.

This model includes features comparable to larger motorhomes but in a smaller size, which can benefit new RV users or those seeking efficiency.

Cruise America 21’ Compact

Price $73 • cruiseamerica.com

RENT NOW

Cruise America offers a broad network of over 130 locations nationwide and a variety of RV sizes, making it suitable for different group needs. Customers frequently praise their helpful and professional staff, and the company provides flexible cancellation policies along with one-way specials and relocation deals. Their 24/7 customer support and over 50 years of experience as an employee-owned business further enhance their service reliability.

Some customers report inconsistent vehicle maintenance and cleanliness, which can affect the overall travel experience. Additionally, older, high-mileage units may reduce comfort during trips, and the non-refundable deposits required for one-way rentals may limit flexibility for some travelers.

Renting an RV from Cruise America begins with choosing a vehicle size that fits your group and trip length. Reservations can be made online or by phone, with customer support available around the clock to assist with any questions. To complete a booking, customers provide details such as pickup location, rental dates, number of passengers, and select any optional add-ons.

Cruise America offers flexible cancellation policies for roundtrip rentals, while one-way rental deposits are typically non-refundable. The rental process includes vehicle orientation during pickup to ensure a smooth experience, and travelers have access to 24/7 assistance throughout their trip. Many deals do not require promo codes, allowing for straightforward booking at more than 100 rental centers nationwide.

Operating a Cruise America motorhome requires understanding the key features of Class C RVs. Renters receive an orientation before departure that covers essential vehicle systems, driving guidelines, and basic maintenance to ensure a safe and comfortable trip. This orientation highlights how to operate the generator, manage water and sewage systems, and use onboard appliances effectively.

It is important to be aware of the vehicle's height and length restrictions to drive safely. Preparing in advance by planning campground stops and carrying contact information for 24/7 traveler assistance can improve the travel experience. Regularly checking tire pressure and fluid levels helps prevent mechanical issues and supports smooth, enjoyable travel.

Deposits for roundtrip reservations are refundable if the cancellation occurs at least seven days before the scheduled pickup. For one-way rentals, the reservation deposit is $300 and is non-refundable under all circumstances. Cancellation policies differ based on the rental type, with refunds available only within the specified time frame for roundtrip rentals.

One-way rentals do not qualify for refundable deposits. Additionally, certain specials and promotions cannot be combined with other discounts, which may affect refund eligibility. Customers should review the conditions carefully to understand their cancellation rights and any fees that may apply.

Cruise America provides rental vehicles at more than 130 locations across the U.S. and Canada, with rentals typically picked up and returned in person at designated rental centers. Customers should plan their reservations according to the availability of vehicles at their chosen location. Special relocation deals require pickups and returns at specified locations within defined time windows, often limited to business days.

There is no delivery or shipping service for the vehicles; all transactions require in-person handling. Customers should note that scheduling and return times for relocation offers are set and must be followed accordingly. Timing and availability details depend on reservation dates, and specific logistics apply to each rental or relocation agreement.

Cruise America provides a fleet of rental RVs that undergo scheduled maintenance and includes roadside assistance during rentals. While the company offers support to ensure safe operation, it does not provide an explicit warranty guaranteeing the condition of the vehicles. Customers are encouraged to carefully inspect their rental RV at pickup and promptly report any issues.

Although assistance is available if problems arise, any vehicle replacement depends on fleet availability rather than an outright warranty. The coverage is designed to facilitate safe use but does not extend to comprehensive guarantees covering all vehicle systems or conditions.

If you have questions or need support related to Cruise America’s services, several contact options are available to assist you. You can reach out for help with reservations, billing, or general customer service inquiries.

• Phone: 1-800-671-8042 (Available 24/7)
• Email: [email protected]
• Customer Relations Email: [email protected]
• Corporate Headquarters Address: 11 West Hampton Ave., Mesa, AZ 85210

Please feel free to contact Cruise America using any of the methods above if you require assistance. Customer support is available around the clock via phone to address your needs promptly.